Hello! BICA would like to hear from you, please use the form below to let us know of all enquries or concerns that you wish to bring to our attention. Your feedback is valueable to us and will continue to help us serve you better. Have a look at the BICA Complaints Policy and Procedures. You can also download the print version of the Queries & Complaints here and send it to us. All queries & complaints will be attended within 7 working days of receipt of complaint.